That's what the value of buying a coupon means. That's why for me it's not a simple game, it's a moral support, as far as one can.

And as a child I had to start accompanying my mother to the Barcelona headquarters, which is where I live. There they did the paperwork, they also took the numbers that had not been sold, and they asked for a number for the next day that they had asked for. All this had to be done by hand, there wasn't that much technology and the truth is that the team was incredibly friendly. I liked going there.

They began to teach me things; first because I was small, also because they saw me regularly and because in the same building that is no longer there, there was the medical team that attended to the workers. What was called the family doctor.

Now this is no longer in any of the city offices, because a mutual insurance company is in charge of it.

I would like to thank each and every one of these doctors and nurses in each center throughout Spain, because I am sure that the same attention and care with which they attended in Barcelona, they did in the rest. And for that it had to be done really from the heart, because everyone arrived tired, they came with a chronic disease that they knew in advance they could not solve. They had to continue working under the pressure of having to make a few sales and in a hurry, and I was out there seeing all this many times in a bad mood, I never saw them lose their smile. And they were always looking for ways to encourage us.

Much of that vision, plus what I lived at home and what my grandmother explained to me, has made me who I am.

It is important that you are given solutions or asked the right questions so that you look inside yourself, that you want to change. Because not everything will always be favorable, but you can always move forward and you can always achieve everything you set out to do.

Being with them I learned day by day, so I personally have to thank them a thousand times. Because you cannot imagine the obstacles they have had to suffer, overcome and save in order to get where they have gone, and you have never heard them complain. So thanks to all of them, from the first or founder and to the last worker.

And we must all be aware of the great work they do, because one day I hope that it will not be like that, you may need them and they will always lend you a hand. Thank you.

What I explain to you will have read in many books. Many of you will have been in some conference or workshop of mine, you will have read a book that I have written and you will not find my new ideas.

The only difference is that the years serve you to mature, take advantage of your time and see what you want to leave behind for others.

I have always liked working in a team and above all that people learn to be independent and to be able to collaborate. If you have someone who is good at something, you can always learn and you will really improve.

If with that person you manage to work as a team without rivalry, not only will you succeed, but you will give better results, more rested, more enjoyable and more creative.

It doesn't mean that you don't evolve. It could be that, when the time comes, one of the team decides to expand his or her path and start over. But it is a law of life, new beginnings every day and taking risks when returning to the beginning of the race; to see if we are capable of creating the same team again in another place.

Life is made up of many normal moments, some quite complicated and some extraordinarily happy. And among all this, we have to make an average, to know how to take advantage of it in benefit learning the lessons; seeing what we did not like in the lesson so that the next time it hurts less.