Your line:___________

Helen: What about voice notes or drawing?

Your line:___________

Helen: And is it compatible with other OS? Or is it only for Windows?

Your line:___________

Helen: Thanks a lot! I think I’ll try that one and see how it goes.

Your line:___________

Now you know:

– how to talk about software in English;

– how to compare things with the use of adjectives;

– how to agree, disagree and express your doubts.

Vocabulary:

1. Look at the picture and discuss the questions:

– What is an operating system?

– Can you name any types of OS?

– How can you install OS?

– Why do you need to update OS?

2. Read the letter and answer the questions:

To: Sam Barewell

Subject: Installation of new version of Windows

Dear Sam,

I am writing to ask for your support with my computer’s operating system. I encountered some issues with my current OS yesterday. Can you please guide me and give instructions on how to download and install the latest version of Windows? Additionally, I would appreciate if you could advise me on how to fix any bugs that may arise during the installation process.

Thank you for your time and assistance in advance.

Sincerely,

Jakob Leen

4. Read the reply from Jakob and complete the structure of the email:

1) To: Jakob Leen

2) Re: Installation of new version of Windows

3) Dear Jakob,

4) I am writing in reply to your email. If you want to install the latest version, you need to make sure that you have enough space on your hard drive. Please, pay attention that you must backup all your important files and documents before you begin. Other unimportant data you don’t have to back up.

Once you’ve done it, you can start the installation process. Firstly, insert the installation disk or USB drive into your computer and restart it. Your computer should boot from the installation media automatically. If it doesn’t boot, you will need to change the boot order in your BIOS settings.

Follow the on-screen instructions to complete the installation process. You’ll be prompted to enter your product key, select your language and time zone, and choose which version of Windows you want to install.

If there are any bugs with your applications after installing a new version, you can try running the built-in troubleshooter tool or updating your drivers. You may also check for updates to Windows itself by going to «Settings», then click on «Update & Security» and choose «Windows Update».

5) Let me know if you’re still experiencing problems.

6) Best regards,

7) Sam

5. Read the reply once again and complete the notes:

The email is about how to______. Before Jakob starts the installation process, he needs to ______. To start an installation process Jakob can ______. If there are any problems, Jakob can try ______.

6. Choose the meaning of the words in bold:

1) The command PROMPT allows users to execute different commands in Windows.

a. a symbol to perform the next command

b. a symbol to download software

2) I always TROUBLESHOOT new software before putting it in production.

a. to find and solve problems with a system or device

b. to cause problems

3) There’s a BUG in the code. You need to fix it immediately.

a. a programming tool

b. an error in a program