The created traffic management vertical has consistently reformed the transportation management system. Traffic control centers have appeared, where today all the necessary means and technologies of traffic control are concentrated within the boundaries of roads. This made it possible to significantly reduce the load on the dispatching apparatus. Thanks to new information systems, the average length of dispatching stations has increased by almost a third.

However, in order to further improve the quality of transportation activities, new, landfill technologies were needed, the first step of which was the creation of seven traction resource management centers. Their task, at the current stage, was to work out the principles of managing the locomotive fleet on elongated shoulders and create end-to-end technology no longer within the boundaries of roads, but at longer technological ranges. Today, the principles of landfill management are planned to be implemented on other important elements of the transportation process – routing of car traffic, end-to-end technology for conducting “windows”, a plan for the formation and organization of train traffic.

At the same time, at all stages of technological transformations, the most important role belongs to railway stations as a key management link. It is here that the production processes of all verticals are connected into a single whole – traffic, infrastructure, traction, service provision, therefore, the powers and responsibilities of station managers as managers and coordinators should be strengthened.

Marshalling yards, which were called route factories by our grandfathers, were, are and will be the basis for the uninterrupted operation of the network. This definition is still relevant today.

The company has adopted and is implementing a Program for the development of marshalling yards of JSC “Russian Railways” until 2025. This is a strategic document defining a ten-year perspective and targets for the development of traffic volumes, the stages of modernization of pre-node stations, the transition from the information regime of automated systems to the development of control solutions.

Today, the network loads and unloads more than 100 thousand wagons every day. Everything connected with the provision of loading and unloading, with the planning of cargo transportation, is included in the range of priority tasks to improve the operation of the station complex. It is very important here that the stations become a single center of responsibility for the quality of these processes, for effective interaction with shippers on the ground. And this approach will be implemented in stages.

All the tasks that Russian Railways Holding solves in the field of technology should be focused on the needs of the client, ensuring the competitiveness and quality of our services.

The logistics companies that are part of the holding actively develop comprehensive services, provide the organization of intermodal transportation not only in the Russian, but also in the international transport market. Together with the Center for Branded Transport Services, these companies carry out purposeful work to create a comfortable technological environment for shippers through coordination of interaction, reduction of paperwork, creation of a CRM system, cataloging of services. This year, the number of documents that a client needs to issue in order to access transportation services has decreased from several dozen to four.

The evaluation of the work by the largest community of customers – passengers, of course, is especially important for the company. JSC “Russian Railways” conducts comprehensive work to improve passenger service.